Privacy Policy

General Information

You have accessed this policy page from our app listings or our main page. This policy document covers our NotifyMe related technologies and our Protection Suite. Please read carefully as each section contains policy data relevant to only those related applications and websites.

This set of policies and terms of use apply to If You Can group of companies (If You Can Holdings Limited, If You Can LLC, If You Can Technologies LLC and If You Can Company Limited) (“IYC”, “we,” or “us”) owned and operated websites and Services, i.e. our web site at www.ifyoucan.com, (the “Site”), and all related websites, downloadable software and mobile applications listed below (including tablet applications), and other services provided by us and on which a link to this Privacy Policy is placed, as well as all other communications with individuals through written or oral means, such as email or phone (collectively, together with the Site, our “Service”).


IYC NotifyMe PRIVACY POLICY and Terms

Last modified: March 23, 2019
If you are using NotifyMe as either a business or an end user, please see the related terms of use and Privacy Policy details here.
Welcome to NotifyMe by IYC! This section pertains to NotifyMe products and services.
Terms of Service

By using our Services, you are agreeing to these terms. Please read them carefully.
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.
Our Services are meant to enable businesses, schools, golf courses, etc (“Places”) to communicate with their customers, employees, partners, investors, etc (“Constituents” or “People”) by sending translated content with optional video links or images (“Media”) from Places to Constituents in the form of short messages (“Notes”). These Services utilize other technology platforms that have their own restrictions. Those restrictions flow from those platform partners through IYC to you.
Using our Services
You must follow any policies made available to you within the Services.
Don’t misuse our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Don’t remove, obscure, or alter any legal notices displayed in or along with our Services.
Our Services may display some content that is not IYC’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don’t assume that we do.
In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
How to use NotifyMe
We built this for Places to ease the burden of communicating with their Constituents in an era when email, social media, messaging apps, and multiculturalism have complicated what used to be a simple process. We embrace multiculturalism, but schools now need to send updates to parents of up to 30 languages.
We want you to use this Service to send meaningful updates to people of various groups and languages. Using this service, Places no longer need to communicate with the “top 3 languages” while isolating everyone else. Now, Places can be more inclusive and effectively communicate with everyone.
You may not use our Service to do anything that:
  • Violates these Terms and other terms and policies that apply to your use of Facebook.
  • Is unlawful, misleading, discriminatory or fraudulent.
  • Infringes or violates someone else's rights.
An important note on Advertising
Like email, our Notes are composed of a Title and a Body. The Title is sent to the NotifyMe app via Google’s Firebase system which does not allow ads or promotions.
Therefore, you may not use our Service to send advertisements or promotions in the Title of the Note. Doing so violates the terms of service of both Apple and Android notification services.
If you want to send a Note that contains promotional material, do not include that info in the Title.
Your IYC NotifyMe App Account

If you are an end user (a person who installs the NotifyMe app on your own phone), this part is for you.

NotifyMe app: The NotifyMe app policy is for users who have installed NotifyMe on their own phone added a Place to the NotifyMe app. You have done these to receive important updates and information from the Places that you’ve added. You agree to receive notifications from the Places that you have added to the app. You can also see the End User Licence Agreement and Privacy Policy for NotifyMe.
If Places are sending you too many notifications, you can remove the place, disable their notifications or ignore their notifications.
Your IYC Place Account
If you are a Place, you need an IYC Place Account in order to use the NotifyMe Services to send Notes to your Constituents. You may create your own IYC Place Account, or your Place Administrator admin account may be assigned to you by an administrator, such as your employer or educational institution. If you are using an IYC Place Admin Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.
To protect your IYC Place Account, keep your password confidential. You are responsible for the activity that happens on or through your IYC Place Account. Try not to reuse your IYC Place Account password on third-party applications. If you learn of any unauthorized use of your password or IYC Place Account, reach out to us on our Contact Us page and we’ll help you.
Privacy and Copyright Protection

IYC’s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that IYC can use such data in accordance with our privacy policies.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the U.S. Digital Millennium Copyright Act.
We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to notify us, you can request information about responding to notices by contacting our DPO as illustrated at the end of this document.
Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
If you are a Place using the NotifyMe service, when you upload, submit, store, send or receive publicly available content to or through our Services, you give IYC a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. At no time does any of this content include personal or propriety data related to your Place or your users. A typical example would be IYC using your name and / or logo to inform others that your Place is a customer of IYC.
The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.
Our automated systems analyze your content (including Notes) to provide you personally relevant product features, partner recommendations, tailored advertising, and other things that we feel may help your business. This analysis occurs as the content is sent, received, and when it is stored.
You can find more information about how IYC uses and stores content in the privacy policy or additional terms for particular Services. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.
About Software in our Services

When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
IYC gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by IYC as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by IYC, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.
Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.
You can stop using our Services at any time, although we’ll be sorry to see you go. IYC may also stop providing Services to you, or add or create new limits to our Services at any time.
We believe that you own your data and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service.
Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don’t promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER IYC NOR ITS SUPPLIERS OR DISTRIBUTORS OR PARTNERS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON’T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES “AS IS”.

SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES.
Liability for our Services

WHEN PERMITTED BY LAW, IYC, AND IYC’S SUPPLIERS AND DISTRIBUTORS AND PARTNERS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF IYC, AND ITS SUPPLIERS AND DISTRIBUTORS AND PARTNERS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

IN ALL CASES, IYC, AND ITS SUPPLIERS AND DISTRIBUTORS AND PARTNERS, WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE.
Business uses of our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify IYC and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.
About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between IYC and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The laws of the USA will apply to any disputes arising out of or relating to these terms or the Services. All claims arising out of or relating to these terms or the Services will be litigated exclusively in the federal or state courts of St. Louis County, Missouri, USA, and you and IYC consent to personal jurisdiction in those courts.


PRIVACY POLICY

When you use If You Can services and apps, you trust us with your information. This Product Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

This is important and we hope you will take the time to read it carefully.

You can find controls to manage your information and protect your privacy and security at while logged in.

While certain types of IYC apps have their own settings and these settings directly impact what data is uploaded and the frequency of those, NotifyMe ONLY collects the data specified below.

Let us know if you have any questions or concerns.
What kinds of information do we collect?

The information that we collect is mainly the data you provide to IYC voluntarily. We may obtain information about your electronic device which you use to access our application. We will treat this information as your personal information.

In certain circumstances, we may also collect personal information about you but only where you voluntarily provide it (e.g by completing an online form) or where you purchase goods or services from us that specifically rely on that data.
Things you do and the information you provide.

We collect information details when you use our Services, including when you sign up for an account, install NotifyMe app, buy and attach subscriptions (if applicable).

This can include information in or about the content you provide.
We also collect information about how you use our Services, such as the frequency and duration of your activities.
Payments details (IF APPLICABLE).

If you use our Services for purchases or financial transactions (such as when you buy a subscription as a Notifyme Place), we collect information about the purchase or transaction.This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing and contact details.

However, we do not store your credit card details on our servers. Note that payment processors (e.g. Paypal, Credit Card) may keep these details.
Information uploaded from devices.

Installing our NotifyMe app on any of your devices necessarily means that the data allowing to identify such a device is collected. This is to ensure that you comply with the requirement of three devices limitation set under End User License Agreement Section 3 (Scope of the License).
How do we use this information?

We are passionate about creating engaging and customized experiences for people. We use all of the information we have to help us provide and support our Services. Here is how:
Provide, improve and develop Services.
We are able to deliver our Services and make suggestions for you by using this information to understand how you use and interact with our Serv
Communicate with you.
We use your information to send you promotional communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us. You can Opt-out from receiving the marketing emails at any time.
Promote safety and security.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Services, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using teams of engineers, automated systems, and advanced technology such as encryption.
How we won't use this information!
We will not sell or market the email addresses or other collected personal information of registered Users to third parties.
New owner
If the ownership or control of all or part of our Services or their assets changes, we may transfer your information to the new owner.
How can I delete my device data or my account?
If you want to delete your account you are free to make request to IYC to remove the data. That is done when you select the “Delete Account” button and confirm consequent pop-up. Additional identification may not be required since in accordance with the requirements of EULA your devices and accounts are controlled by you.
How do we respond to legal requests or prevent harm?
We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm.




Protection Suite Privacy Policy and Terms

If you are using any of our protection related apps such as ProtectMe, Protector or IYC Dashboard, please see the related terms of use and Privacy Policy details here. This section of our policy refers only to the apps listed below.

This section is unrelated to the NotifyMe app and related services above.

Last modified: March 23, 2019
Protector: Child monitoring application, which allows parents/guardians to track their child’s digital activity, view and verify their locations or to locate their lost device. Application provides real time tracking as well as alerts receiving features in accordance with chosen settings. For accessing the End User License Agreement for Protector and Product level Privacy Policy please follow the link.
ProtectMe: Device safety and backup application, which backs up phones activity to users cloud account for safe keeping in strict accordance with configured settings. Application also has device tracking features, as well is Thief-Catching technology coping with the unauthorised possession of your device. Once users enable the Device Admin Permission for ProtectMe app, they will get the app's benefits - Remote Wipe (a security feature that allows the device owner to send a command to their device and delete their own device data) and Password Failure (a security feature that allows the device owner to use the Remote Camera feature to automatically take pictures using their device's built-in cameras when the password is incorrectly entered on their own device). For accessing the End User License Agreement for ProtectMe and Product level Privacy Policy please follow the link.

Monitoring software for complete control of one or multiple devices. Application (iOS, Android OS) enables the users which have installed Protector or ProtectMe on the target device/s (Android OS) to view and manage everything directly from their personal device. For accessing the
IYC Dashboard: Monitoring software for complete control of one or multiple devices. Application (iOS, Android OS) enables the users which have installed Protector or ProtectMe on the target device/s (Android OS) to view and manage everything directly from their personal device. For accessing the End User License Agreement for IYC Dashboard and Product level Privacy Policy please follow the link.
This Privacy Policy (“Policy”) helps you to understand what types of information we collect on or through the Service, how we use and disclose such information, and the steps we take to protect such information. It also explains how you can manage, erase, export such information.
By visiting the Site, or by purchasing or using the Services, you accept the privacy practices described in this Policy.
1. Information IYC collects
Things You Do and Information You Provide
We collect information details, including Personal Data, when you use our Services/Products, including when you sign up for an account, install one of our apps, buy and attach subscriptions and create issues such as defects, enhancements or questions. This can include information in or about the content you provide, such as the location of a photo or the date the file was created. We also collect information about how you use our Services, such as the type of content you keep or delete or the frequency and duration of your activities.
Things Others Do and The Information They Provide
We also collect content and information that other people provide when they use our Services, including information about you, such as when they share a photo of you, send a message to you, or upload, sync or import your contact information. In any case we deal with such data as your Personal Data and treat it accordingly.
Your Network and Connections
We collect the information about the people and groups you are connected to and how you interact with them, such as the people you communicate with the most or the groups to like to share with. We also collect contact information you provide if you upload, sync or import this information (such as address book) from a device.
Information About Payments
If you use our Services for purchases or financial transactions (like when you buy something on Facebook, make a purchase in a game or make a donation), we collect information about the purchase or transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details.
Device Information
We collect information from or about the computers, phones or other devices where you install or access our Services, depending on the permissions you have granted. We may associate the information we collect from your different devices, which helps us provide consistent Services across your devices. Here are some examples of device information we collect:
Data Uploaded Automatically
  • Contacts
  • Sent and received Text Messages
  • Call History, including Incoming, Outgoing and Missed Calls including durations
  • Location History
  • Installed applications
  • Multimedia files created by the front or back camera by device user
  • Multimedia files created by the front or back camera automatically based upon account settings
  • Multimedia files sent or received via certain social media apps
Data Uploaded On Demand
  • Recorded Surrounding Files
  • Screenshots
  • Screen captures
  • Updated device locations
Information From Websites and Apps that Use Our Services
We collect information when you visit or use third-party websites and apps that use our Services (like when they offer our Like button or Facebook Log in or use our measurement and advertising services). This includes information about the websites and apps you visit, your use of our Services on those apps and websites, as well as the information the developer or publisher provides to you or us.
Information From Third Party Partners
We receive information about you and your activities from third party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences and interactions with them. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy.
“Automatically Collected" Information
When you use the Service, we may automatically record certain information from your device by using various types of technology, including cookies. This “automatically collected" information may include IP address or other device address or ID, web browser and/or device type, the web pages or sites visited just before or just after using the Service, the pages or other content you view or interacts with on the Service, and the dates and times of the visit, access, or use of the Service.
Use of Device Administrator Permission
Some of our apps install with Android Device Administration Permission to support the Remote Lock and Remote Wipe Functions. Only proceed with these permission if you need Remote Lock and Remote Wipe your device. Once installed as a Device Administrator you will need to remove this permission in the device’s settings app before being able to uninstall the app.
2. How We Use the Information We Collect
We use the information that we collect in a number of ways for the purposes of providing the Service and operating our business, including the following:
Operations
We use the information to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to provide support to users of the Service. We process your Personal Data solely in accordance with the directions provided by you. (legal base in cases of applicability: art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).)
Improvements
We use the information to understand and analyze your usage trends and preferences, to improve the Service, to develop new products, services, feature, and functionality. If this purpose require IYC to process Personal Data, then the data will only be used in anonymized or aggregated form (legal base in cases of applicability: art. 6(1)(f) of the EU General Data Protection Regulation (GDPR)).
Communications
We may use your email address or other information to contact you (i) for administrative purposes such as customer service, to address right of privacy violations related to the Personal Data or (ii) with updates on promotions and events, relating to products and services offered by us and by third parties we work with. You have the ability to opt-out of receiving any promotional communications as described below under “Your Privacy Controls.” (legal base in cases of applicability: art. 6(1)(a) of the EU General Data Protection Regulation (GDPR)).
Cookies and Tracking Technologies
Automatically collected information and other information collected on the Service through cookies (or similar technologies) is used by us to: (i) personalize our Service, such as remembering your information so that you will not have to re-enter it during a visit; (ii) provide customized advertisements, content; (iii) monitor and analyze the effectiveness of Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service (legal base in cases of applicability: art. 6(1)(f) of the EU General Data Protection Regulation (GDPR)).
Analytics
We use Google Analytics to measure and evaluate access to and traffic on the Site and Apps, and create user navigation reports for our Site administrators. Google operates independently from us and has its own privacy policy, which we strongly suggest you review. We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify you. (legal base in cases of applicability: art. 6(1)(f) of the EU General Data Protection Regulation (GDPR)).
We’ll surely obtain your consent if we use your information for the purposes not specified under this Policy.
If you want to have more detailed information on certain cookies used, please refer to IYC Website Cookie Policy.
3. How We Share Your Data
Except for the cases mentioned in this Policy, we will not intentionally disclose the Personal Data we collect or store to third parties without your consent. We may disclose information to third parties only if you consent, as well as in the following cases:
Service Providers/Partners
We work with third party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
Non Personally Identifiable Information
We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for a number of purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding your interests and usage patterns for certain programs, content, services, and/or functionality available through the Service.
Legal Purposes
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government notice, or to otherwise cooperate with other governmental agencies.
We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.
Ownership Shift
Personal Data, may be disclosed and/or otherwise transferred to an acquirer, successor or assignee as part of any merger, acquisition, sale of assets, or similar transaction, as well as in in cases of an insolvency, bankruptcy, when information is transferred to third parties as one of our business assets and only if the recipient of such data commits to a Privacy Policy that has terms complying with this Privacy Policy and applicable legislation in force.
4. Your Privacy Controls
Access, Correction, Erasure
Your privacy rights are a priority for us, so we provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us as set forth in the “How to Contact Us” section. At your request, we will have any reference to you deleted or blocked in our database.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been compromised, IYC’s Data Protection Officer can be contacted at dpo@ifyoucan.com. You also have a right to lodge a complaint with data protection authorities.
If you want to request IYC to remove the data, you may be required to fill out the Erasure Request Form (go to Account Settings -> Request for Account Deletion -> Delete Account) and provide sufficient information for us to be able to identify you.
We will respond to the request within 30 days. We will delete, amend or block access to any Personal Data that we are storing only if we receive a written request (filled out form) to do so from you or authorised person, unless we have a legal right to retain such Personal Data. We reserve the right to retain a copy of such data for archiving purposes, or to defend our rights in litigation.
Opting out from Commercial Communications
If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to the address provided in the “How to Contact Us” section.
Please be informed that if you opt-out of receiving commercial email from us, it may take up to ten (10) business days for us to process your request. And even after you opt-out from receiving commercial messages from us, you will still receive administrative messages from us regarding the Service.
5. Data Retention
We only retain the Personal Data collected from you as long as your account is active or otherwise for a limited period of time as long as we need it to fulfil the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
  • the contents of INACTIVE ACCOUNTS are deleted within one (1) month from the date of notification ;
  • backups are kept for the period not exceeding 30 days
  • billing information is retained for a period required by accounting and taxation laws
  • information on legal transactions between you and IYC is retained for a period set for civil claims under appropriate jurisdictions
INACTIVE ACCOUNTS are the accounts the holders of which have not used the services for a period exceeding and or equal to two calendar years.
Upon expiry of the above mentioned two year period you will be sent a notification informing you on the future deletion of the account. Unless you contact IYC via email in the period of 1 month upon such notification receipt your account will be qualified as INACTIVE and deleted accordingly. In case you login to your account in the above mentioned 1 (one) month period, we’ll consider your account as active again and no data of yours will be deleted.
6. Storage and Transfer
Your information collected through the IYC Service may be stored and processed in the United States, Europe, or any other country in which IYC or its subsidiaries, affiliates or service providers maintain facilities. IYC may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Economic Area, please note that if we transfer information, including personal data, to a country outside of the European Union or European Economic Area, IYC shall ensure compliance with appropriate safeguards under the Article 46 of the EU General Data Protection Regulation (GDPR).
7. Children’s Privacy
Protecting the privacy of young children is especially important so we also comply with all the requirements of Children's Online Privacy Protection Act. For that reason, IYC does not knowingly collect or solicit personal information from anyone under the age of 18 without parental consent. When providing some of our Services, if you authorize it, geolocation data of your Child may be collected, transferred, and stored as part of providing our Services. This is necessary to display your Child’s device location to you, the parent or legal guardian.
We do not solicit your Child to contact us or provide us with personal information. In the event that we learn that we have collected personal information from a child under age 18 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18 without parental consent, please contact us at dpo@ifyoucan.com.
8. How we secure your data
We comply with generally accepted industry standards to protect the information submitted to us. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized disclosure or access and any other unlawful form of processing of the Personal Data in our possession. This includes firewalls, password protection and other access and authentication controls. We use certain technology to encrypt data during transmission through public internet, and we also employ additional security features to further anonymize Personal Data. When your data is stored in our storage systems, it is further encrypted. Media files that are too difficult to encrypt are protected by the strongest industry standards and practices.
However, no method is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us as set forth in the “How to Contact Us” section.
In the vent of us becoming aware of a security breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.
9. Links to Third Party Websites
We are not responsible for the practices of websites or services linked to or from our Service or Sites, including the information or content contained therein. Please remember that when you use a link to go from our Service or Sites to another website or service, our Privacy Policy does not apply to third-party websites or services.
10. Miscellaneous
Some parts of the present Privacy Policy cover our general activity and may not apply towards all types of Services we provide. For example, we do not always collect all types of information specified in the present policy or use Cookies when we provide our Services.



Changes to these Policies

All changes to this Privacy Policy are effective when they are posted on this page. If and when we change the policy, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.


How to Contact Us

Please contact us about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at privacy@ifyoucan.com.

If you have any concerns or complaints about this Policy or your Personal Data, you may contact IYC's Data Protection Officer by email at dpo@ifyoucan.com.

You can also mail us at:

In Hong Kong If You Can Holdings Limited
8th Floor, On Hing Building, 1 On Hing
Terrace, Central
Hong Kong

In Thailand If You Can Company Limited
725 Sukhumvit Road
Khwaeng Khlong Tan Nuea
Khet Watthana,
Bangkok 10110
Thailand